I have been very impressed with how well Troy Illinois uses their Facebook page. It could very well be a model for other local cities as to how to get information out in a timely manner and for citizens to interact with Troy's mayor and other city employees. The page is continually updated which has led residents of Troy to feel comfortable commenting knowing that they will get an immediate response.
Kudos to Mayor Allen Adomite for regularly monitoring the page as well. He even rode along in a city snowplow during the Polar Vortex storm and updated the plowing progress on Troy's Facebook page.
Many local cities have a Facebook page, but most do only sporatic updating, Troy shows us how vital that piece of social media can be.
As I said, very impressive.