Last night there was a forum of local small business owners and some local officials who got together to attempt to reach an understanding about how best to encourage new business. The meeting had a twitter tag #letstalk and one big thing came out of it.
It was the strong concensus of the business owners that it was just too hard to deal with all the paperwork and regulations the city requires before they can get their business up and running. There is an office for this and another for that. Most cities, at least the cities who go after new business, do things much more efficiently which means using a one stop website.
Mayor Slay tweeted during the forum and said this: "Most government offices are still organized around a service window and paper documents."
Then he said, "A lesson from #letstalk, city government must do better than it has in the past."
Ok. How long has Slay been mayor? How long has the internet been around? How many years has it been since other cities, schools, businesses began using websites to get the nitty gritty work done?
My answer would be, "many years". What has made St. Louis city so far behind that they still make people go from one office to another and fill out forms in one office after another before they can get going?